Overview
We love hearing from our customers on the ways we can improve Lister and Link! When planning out new feature development, we reference the requests received from our customers. This article will outline how to request new features and how we prioritize them.
Table of Contents
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Click the question mark icon in the top right navigation menu in Lister
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Select "Request a feature"
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Fill in the title and description in the "Create a Post" box on the left describing the feature you'd like us to implement in Upright Lister
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Optional: Upload a picture to add additional context to your feature request
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Click the blue "Create Post" button
If the feature you're looking to request already exists in our system, we'd love to hear your thoughts as well!
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Vote for features posted by other users by clicking the up arrow next to a post
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Leave comments on an already requested feature by clicking the comment bubble on the right of the post
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Type your comment in the box and click 'Submit' once you've completed your comment
Comments on why a feature is useful and the problem it solves for you are extremely helpful to our team!
There are a number of factors that are considered when it comes to prioritizing feature requests. Here are some of the factors we take into consideration when evaluating which features to work on next (not necessarily in this order):
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Technical Complexity: How easy or hard it is to build out from a technical perspective and what else within our system would be impacted
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Timeline: How long it will take to build it out, and how much planning is required
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Impact: How many customers need/want it and how beneficial it would be to the workflow of our overall customer base
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Existing Workarounds: Does a workaround exist that fits the need? If so, a feature may be de-prioritized in favor of others with no suitable workaround
Our team typically has about one to two month's worth of features planned out in advance. There is often some wiggle room where we can squeeze in smaller features of lower complexity, but we do try to plan out as far in advance as possible.
Overview of Features and Settings in Upright Link
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday