Overview
We love hearing from our clients about ways we can improve Upright! When planning out new feature development, we reference the requests received from our clients. This article will outline how to request new features and how we prioritize them.
Table of Contents
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Click the question mark icon in the top right navigation menu in Lister
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Select "Request a feature"
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Fill in the required fields, describing the feature you'd like us to implement in Upright Lister
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Optional: Fill in the additional questions at the bottom of the form, and/or attach any visual reference or document that could be helpful to describe your request.
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Click the orange "Submit" button
There are a number of factors that are considered when it comes to prioritizing feature requests. Here are some of the factors we take into consideration when evaluating which features to work on next (not necessarily in this order):
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Technical Complexity: How easy or hard it is to build out from a technical perspective and what else within our system would be impacted
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Timeline: How long it will take to build it out, and how much planning is required
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Impact: How many customers need/want it and how beneficial it would be to the workflow of our overall customer base
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Existing Workarounds: Does a workaround exist that fits the need? If so, a feature may be de-prioritized in favor of others with no suitable workaround
Our team typically has several month's worth of features planned out in advance. There is often some wiggle room where we can squeeze in smaller features of lower complexity, but we do try to plan out as far in advance as possible.
Have questions or need extra help? We’ve got you covered. Find all our support options at uprightlabs.com/support.