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How to Reset your Main Account Password

A Step-by-step Guide to Setting or Resetting Your Main Account Password for Neatoscan

Spencer Kotulski avatar
Written by Spencer Kotulski

Overview

This guide provides instructions on how to set or reset your main account password, whether you are changing an existing password or setting one up for the first time.

📒 Note: If you are attempting to reset a sub-user password instead, an admin user can perform this task within the software.

Password Reset Instructions

  2. Enter your main account Username and Email, then click Send reset email. If you don’t know the email linked to your account, contact support@neatoscan.com.

  3. Open your password reset email and click the reset link.

  4. Enter your new password, then click Submit new password to finalize this. At this point, your new password will be set.

Back to Neatoscan Knowledge Base Home

If you have any questions send us an email to support@neatoscan.com. Our support hours are between 8am-6pm CST, Monday to Friday.