Navigating the Listings Manager

Written by Rain Gilbert

Overview

A listing is any product that has been posted on a channel for sale. Upright Lister's Listing Manager will help manage and track all of your products throughout their listing journey.

This guide explains the various tabs and pages within the Listing Manager and how to view and edit details on listings.

How to Access the Listings Manager

Listings Manager Overview

Open Listings
Closed Listings

How to Apply and Remove Filters to Listings Results

How to Scroll, Change Page Size, and View More Results

How to Customize Listing Manager Columns

How to View a Listing

Related Guides

How to Access the Listings Manager

Your marketplace listings can be found in Lister's top-right navigation menu by clicking or hovering the mouse over the “Listings” button. Note that your user role controls access to the Listings Manager.

Click the Listings button in the top navigation menu
Click the desired online marketplace from the drop-down menu

Listings Manager Overview

The top left of the listing manager has nine quick links to view marketplace listings based on their current status.

Open Listings

1. All: See all listings that are currently active on the marketplace, including listings with a scheduled start time in the future

Closed Listings

2. All: See all listings that are not currently active

3. Pending: Listings that need to be manually launched to the marketplace

If the "List Immediately" setting is toggled OFF in the Lister admin page for the marketplace, all new listings will move here for manual review
If the "List Immediately" setting is toggled ON in the Lister admin page for the marketplace, only listings by team members in Training Mode will appear here

4. Unpaid: Items that have sold but have not been paid for yet

5. Sold: Payment has been received

6. Expired: Listings not on a listing strategy that ended without receiving any bids

Listings on a strategy are categorized as expired when a Listing Strategy is not set to Auto Recycle once all steps are complete and this item gets no bids
This setting is controlled in each Listing Strategy

7. Delisted: Listings that were ended early through Lister

8. Recycled: Listings that have been completed without a sale or ended early and manually recycled

9. Attention Required: Listings that cannot list or relist because of an error or issue To correct these items, please review the help center articles linked below:

How to Apply and Remove Filters to Listings Results

To further filter search results, you can narrow the listing view down by using any of the following column headers:

SKU: Narrow results by SKU
Tag: Shows results with a specific internal tag
Title: Filter results by listing title
Inventory Location: Show listings with products in a specific inventory location
Supplier: Listings associated with a specific store supplier
Created At: Date filter to show results based on when the listing was created
Category: Filter results to a specific Lister category
Start Time: Shows listings based on the date they were published to a marketplace
End Time: Date filter to show results on the auction end date
User: Displays results based on who listed the item

To remove applied filters, click the “Reset Filters” button in the top right corner of the Listing Manager:

How to Scroll, Change Page Size, and View More Results

By default, the listing manager has ten results per page. The bottom of each page has tools to expand the number of results, buttons to switch between pages, and a slider to scroll right or left to view more details.

Click and drag the slider at the bottom of the page to scroll right or left
Change the number of results per page with the page size with the drop-down menu at the bottom of the page
Click Next and Previous at the bottom of the page to view more results

How to Customize Listing Manager Columns

Some of the default columns may not be needed when viewing listings. You can customize the columns displayed by clicking the “Customize Columns” button in the top right corner of the Listings Manager.

Click on the "Customize Channel" button within the Listing Manager
Click the blue toggle button to either turn on or off specific columns (Thumbnail, Upright Product ID, SKU, Strategy, Channel ID, Title, Inventory Location, Supplier, Carrier, Category, Status, Created At, Source, Price, Shipping Price, Listing Type, and User)
Click "Close" to update your listings table

How to View a Listing

To view details on a listing, click on the eyeball icon in the left column to open the Listing preview. From here, you can see high-level information about the marketplace listing, along with links to the product page, origin manifest, marketplace listing, and listing strategy.