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Lister Start to Finish Workflow Guide: Part 1

Using Lister and Link effectively in your organization: Optimizing workflow productivity and tracking key metrics with barcodes

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Written by Rain Gilbert
 

Overview

In this article, we outline how to implement barcoding in your organization, taking advantage of all the features of Upright Lister and the companion Upright Link app.

Barcodes and barcode scanning are used in multiple steps in Lister and Link to boost productivity and reduce errors. From manifesting at stores and sending products to e-commerce to be processed, photographed, listed, inventoried, and shipped, barcoding is central to optimizing your workflow.

Each section gives a brief overview of each workflow step along with the associated tool in Lister and Link in the following format:

  • Feature Overview: Summary of how the feature works and connects to other areas of the product workflow
  • Key Features: List of benefits of using the feature to complement your workflow
  • Equipment: Required and recommended equipment to maximize the benefits of the feature
  • How To Use: Quick start introduction to the feature
  • Additional Resources: Links to in-depth help articles on the feature

Following these processes will increase efficiency in product throughput, provide greater feedback to stores, and generate stronger metrics for your stakeholders.

Need inspiration? Check out our case studies to see how these features have helped increase revenue for our clients!


Table of Contents

Part 1:


Manifesting

Ideally, stores create manifests at their location before transferring products to your e-commerce processing center.

A Manifest is a digital record of items from each of your suppliers/stores that are sent to e-commerce to sell online. Each manifest represents one container of goods and is the starting point for the Lister product lifecycle. Most importantly, manifesting provides accountability, tracking, and store feedback to improve your online sales.


Key Features

  • Transparency: Manifests allow stores to see the complete life cycle of their products. Using the downloadable Manifest Items report and the in-app Suppliers report, store leadership teams have complete visibility on who accepted or rejected each item, if the item has been listed, if it sold, and how much it sold for
  • Feedback: The manifests page has customized recommendations on the best products to send to e-commerce and what to avoid sending
  • Efficiency: Manifests streamline the intake and processing of products, allowing e-commerce teams to list larger volumes of products
  • Loss prevention: Manifests provide a complete list of items sent from stores to e-commerce to quickly identify any items that didn't arrive for processing

Equipment

  • 1 internet-connected computer, laptop or tablet per store
  • 1 regular office printer to print out 8.5 x 11 pages with manifest details
  • Optional: One label printer per store as an alternative to a regular office printer to print out manifest barcodes instead of printing 8.5 x 11 manifest sheets
    • Note: If using this option, Lister Connect will need to be installed on the store computer

How to Use

As a store prepares to send a container of products to e-commerce, they quickly enter a brief description of each item on a manifest created within Lister.

  1. Click the clipboard icon in the top right navigation menu of Lister to go to the Manifests page

  2. Click the blue "Add manifest" button

    How to start a manifest at a store
  3. Describe the item being sent to e-commerce and hit the enter key on the keyboard or click the blue "Add Product" button

    How to add items to a manifest
  4. Continue adding items to the manifest until the container for the products is full

  5. Optional: Add any notes about the items you want to share with the e-commerce processing team

  6. Click the green "Save manifest" button

    How to add notes and save a manifest
  7. Click "Print Sheet" at the top of the manifest to print a copy of the manifest to a standard office printer, then fold and attach the printed manifest to the outside of the container

    how to print a manifest sheet

💡Operational Tip: Create one manifest for each container of products to help speed up processing time.

Sending multiple similar items? Enter as one line item like "4 purses" and the e-commerce processing team will divide the line item into as many products as needed!

The printed manifest is a standard 8 ½ x 11 page that displays a list of the items in the container with a barcode for the entire manifest at the top right of the page. This barcode is then used during the transportation and processing of items. We recommend keeping this barcode visible outside the container for easy scanning by the transportation and e-commerce processing teams.

Example Printed Manifest:

A printed manifest's main barcode

💡Operational Tip: Barcode label printers are not required for store teams but can be used for stores that want to label the outside of a bin or tote without revealing the contents inside it. how to print a manifest's main barcode


What to do if Stores Can't Manifest

Certain organizations may be unable to manifest at the store level due to technical limitations such as no internet access, staffing issues, or smaller operations with only one source of online products. In these scenarios, the e-commerce team has four options for barcoding products.


Option 1: Replicate Store Manifesting

This entails cataloging all items in a container sent from the store and then accepting and rejecting each item accordingly. This option is excellent from a data integrity perspective as it will log all items sent and give stores feedback on what was or was not acceptable for e-commerce. That said, this option can be very time-consuming and may be unattainable for your team.


Option 2: Manifest only Accepted Items (recommended)

In this option, processors only add the items they are accepting to manifests, bulk accept them, and print the barcodes. This is our recommended option for replicating store manifests as it is more efficient than option 1 and still gives stores some data on what types of items they should send.


Option 3: Bulk Barcode Generation Via Manifests

This option may be suitable if the e-commerce team is really strapped for time and needs to get barcodes on products as quickly as possible. Generate up to 100 product barcodes in under 30 seconds using the method outlined below:

  1. Navigate to the Manifests page and click the blue "Add manifest" button

    How to start a manifest for bulk barcode generation
  2. Select the appropriate supplier

  3. Enter a generic name for the item, like "product" or "item" and click the blue "Add Product" button or hit enter on your keyboard

  4. Click the green "Save manifest" button

    how to add a generic item to a manifest
  5. Select the checkbox next to the item

  6. Click "Divide" and set the number of items you're accepting, then click "Save"

  7. Click the top checkbox to select all items, then click "Accept"

  8. Click the top checkbox to select all items, then click "Print barcodes"


Option 4: Generate Barcodes Without Manifests

This option may be a good fit for smaller 1-3 person teams who work out of a single location with both an e-commerce processing area and a physical retail floor.

💡 Operational Tip: This method skips the Manifesting and Processing steps, allowing you to go straight to photographing and listing your items, but removes the ability to track how many accepted/rejected items you have.

  1. Navigate to the Products Page in Lister
  2. Click the "Generate Barcodes" Button
  3. Enter the number of items you are processing to sell online
  4. Optionally add a prefix to the printed SKU
  5. Optionally click the check box for "Create draft products" (recommended)
  6. Click the blue "Print" button

💡Operational Tip: We recommend clicking the checkbox to create a draft product when you know the items will be listed online, making it quicker to photograph the product in Link.

How to generate barcodes in bulk without a manifest

Additional Resources


Transporting Manifests From Stores to E-Commerce

Depending on the size of your organization, you may find store teams, transportation teams, and loss prevention teams need a quick and easy way to communicate the status of e-commerce transfer to each other, and as a corollary, your e-commerce team may need an easy way to notify these departments once a transfer of products has been received before they are processed.

With Manifest Tracking, all of the above is easy to do within Lister and Link!

example manifests in various statuses in the transportation process

Key Features

  • Transparency: Stores, transportation teams, and e-commerce know exactly when a manifest is being transported and the current shipment status
  • Efficiency: Transportation teams see when manifests are ready to be picked up, helping them plan routes more effectively. E-commerce teams see exactly how many manifests and products are inbound, allowing them to allocate appropriate resources to processing
  • Loss Prevention: Manifest Tracking enhances the chain of custody during the transportation process. Each time a manifest changes hands, its status is updated and verified. Digital logs are recorded with the datestamps and user information each time a manifest status is updated

Equipment

  • Stores: Use the same laptop or computer used to generate the manifest
  • Drivers: Access to the store's internet-connected computer or an iOS 13 or later internet-connected Apple device with the Link app installed
  • eCommerce Processing: Either an iOS 13 or later internet-connected Apple device with the Link app installed to mark the manifest received or a tablet/desktop/laptop computer and barcode scanner (this can be the same computer used to process manifests)

How to Use

The printed barcode at the top of the manifest sheet (shown above) is used to update the shipping status of the manifest, providing up-to-date information on the status of each manifest.

  1. Store Team: Once a store has finished creating a manifest, they update the status from "Created" to "Ready for Pickup"

    How to use Link to mark a manifest as picked up
  2. Transportation Team: When the transportation team takes possession of the manifest, they scan the printed manifest barcode in Link or via Lister to change the status to "In Transit"

    How to use Link to mark a manifest picked up and in transit
    • As an alternative to using Link, drivers can log into Lister to mark the manifest in transit:

      How to use Link to mark a manifest as received
  3. E-Commerce Processing Team: After the shipment has been delivered, the e-commerce team then updates the status to "Received" via Link or Lister

    • Receive Manifests via Link: Tap "Receive manifests" on the dashboard, then tap the scan icon and scan the manifest barcode

    • Update Manifest Status via Lister: As an alternative to using Link, scan the manifest barcode in Lister, then click the "Mark received" button

      How to use Lister to mark a manifest as received

💡Operational Tip: If the manifest container can't be accounted for at any point in the journey, it is marked as "Missing" for further investigation by a loss prevention team. Example manifests tagged as missing


Additional Resources

 

 

Related Guides

Lister Start to Finish Workflow Guide: Part 2

Lister Start to Finish Workflow Guide: Part 3

Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6 pm ET, Monday to Friday