How to Run a Test Print in Lister

Overview

In this guide, we will verify that Lister Connect is installed and working correctly with Lister by printing a test label to your printer.

If labels are printing but printing incorrectly, check out our Printer Troubleshooting guide.

Haven't set up Lister Connect yet? Check out our Getting Started with Lister Connect to Print Labels and Weigh Items guide.

Table Of Contents

Running a Test Print

• Step 1: Verify Lister Connect is Running

• Step 2: Click Printer Icon

• Step 3: Verify Printer and Label Format

• Step 4: Select Test Print Label Size

• Step 5: Print Label

Troubleshooting

Related Guides

Running a Test Print

Before starting a test print, make sure your printer is powered on, has labels loaded, and is connected to your computer.

Step 1: Verify Lister Connect is Running

Lister Connect is the background app that powers the connection between Lister and label printers. Follow the steps below to verify it’s running in Windows or Mac.

How to Verify Lister Connect is running on Windows

1. Click the Windows menu icon in the bottom left corner of your desktop

2. Type “Lister Connect” into the search bar

3. Click the Lister Connect icon in the search results

How to Verify Lister Connect is running on Mac

1. Open the Spotlight search tool (⌘ command + space) and search for "Lister Connect"

2. Select “Lister Connect” from the Applications section in the search results

3. A blue Upright Labs icon in the top right status menu of your desktop indicates Lister Connect is actively running

   

Step 2: Click Printer Icon

Click the printer icon in the top right corner of Lister to open the Lister Connect menu.

If the printer icon is RED, ensure Lister Connect is running by following the steps above, then click the blue “Reconnect” button in the printer dropdown menu.

Step 3: Verify Printer and Label Format

1. Select your printer from the Label Printer dropdown menu

2. Select ZPL label format for Zebra Printers or PDF (Dymo) for Dymo printers

   

Step 4: Select Test Print Label Size

Select the type of label for the test print from the dropdown menu. Lister supports the following label formats:

• Barcode Labels: 3.5” x 1.125”

• Shipping Labels: 4” x 6”

Step 5: Print Label

Click the printer icon next to the Test Print dropdown menu to print a label of the selected choice.

Troubleshooting

Label Printer Missing from Dropdown Menu

1. Click the refresh icon next to the Label Printer menu

2. Verify the label printer is powered on and connected to your computer

3. Confirm the Label Printer and Model are on the Supported Equipment Guide

4. Ensure printer drivers are installed: See Step 2 in the Windows or Mac Installation Guide

5. Restart your computer

Barcodes Won’t Scan

1. Verify the label format matches the printer (ZPL for Zebra printers, PDF for Dymo printers)

2. Verify the printer darkness level by following the steps linked below for Zebra or Dymo Printers

   • Zebra Printer Barcodes Too Dark/Bold/Blury

   • Dymo Printer Barcodes Too Dark/Bold/Blury

Related Guides

Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday.