Once the processing team receives the container of products, they open it and scan the manifest barcode at the top of the printed manifest. This displays an itemized list of everything in the container within Lister ready for processing.
Key Features
- Transparency: Stores see exactly when a manifest is processed, along with detailed reports on their accepted/rejected rate and revenue from online sales
- Feedback: Any rejected item on a manifest shows the reason it wasn't fit for online sale
- Efficiency: A dedicated processing team focuses on item evaluation and authentication without having to switch tasks to other areas of e-commerce
- Loss Prevention: Each item within a manifest is verified, and the event logs within the manifest show a history of who interacted with the merchandise
Equipment
- Internet-connected desktop or laptop computer with Lister Connect installed
- 1D or 2D Barcode Scanner
- A label printer to print individual product SKUs from each manifest
- Utility carts to move accepted products to photography stations
How to Use
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Processes scan the manifest barcode into Lister to pull up the details of the container
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If an item is rejected or placed on hold, a reason is given to provide valuable feedback for the store
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Print unique product SKU barcodes for each accepted item. Attach the printed 1" x3" barcode on the corresponding items, then move the items to photography stations
💡Operational Tip: Use blue painter's tape to attach printed product barcodes to items. This helps prevent damage to fragile items and saves steps at the packing step when items are shipped.
Additional Resources
From processing, items are moved to photography stations to be photographed for online listing. Photographs are added products in one of two ways:
- Photography in Link (Recommended): The Link app has a built-in photo editor and always assigns the right pictures to each barcoded item
- Uploading Photographs via Lister: Uses a traditional digital camera and desktop/laptop computer, but may be more prone to human error in uploading pictures to the wrong product
Photography in Link (Recommended)
Link streamlines the process of adding high-quality, eye-catching pictures with an iOS device, with no downtime compared to traditional digital camera editing that requires dedicated computers and work slowdowns as photos are exported, edited, and imported to your listings.
💡Operational Tip: If your photographer is the same person listing products, encourage them to batch their work. Take pictures of all items on a cart before moving on to listing them.
Key Features
- Transparency: Photography actions are tracked in Lister's reports
- Efficiency: Photography in Link requires only an iOS device, a clean background, and good-quality lighting. Photo editing tools are part of Link, so no desktop computer or expensive third-party photo editing software is needed
Equipment
- Non-jewelry photography:
- One iPod Touch 7 (7th Gen) or newer Apple device with the Link app installed per photography station.
- Note: The more recent the iOS device, the better quality pictures it will be able to take
- Photography lightboxes for professional-looking listing pictures
- One iPod Touch 7 (7th Gen) or newer Apple device with the Link app installed per photography station.
- Jewelry photography:
- One iPhone 8 or newer Apple device with the Link app installed per photography station
- Note: Devices with optical and digital zoom capabilities will provide the best quality pictures
- One iPhone 8 or newer Apple device with the Link app installed per photography station
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- Jewelry displays to showcase high-value precious metals and stones
- Photography lightboxes for professional-looking listing pictures
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Optional: A ring barcode scanner to speed up scanning barcodes
How to Use
- Tap the scan icon on Link's dashboard to scan the product barcode
- Tap "Photograph" on the product details screen
- Take and edit pictures
- Tap "Save" to upload the pictures to the product. From there, the product is ready to be listed!
Uploading Photographs in Lister
Pictures can be added to listings directly, but this is generally not a best practice, as it requires additional, sometimes expensive, cameras and more time to complete due to extra steps.
Key Features
- Redundancy: If an iOS device is unavailable, pictures can still be added via Lister
- Efficiency: Larger photo editing screen than an iPad or iPhone screen
Equipment
- Desktop or laptop computer with a good quality monitor for photo editing (minimum 1080p resolution)
- Optional: A monitor color calibration tool to ensure pictures are a true color match when editing
- DSLR or point-and-shoot digital camera
- Photography lightboxes
- Jewelry displays to showcase high-value precious metals and stones
How to Use
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Photograph the product with a traditional digital camera (point and shoot or DSLR) and download the images onto your computer
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Navigate to the Products page in Lister and scan the product SKU into the search bar
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Click the draft product in the search results to open the Product Drawer
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Click "Edit" to open the draft product
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Drag and drop or click to upload the pictures from your computer
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Click the pencil icon under a picture to open the photo editor. From here, you can crop and adjust the picture as needed
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Click the rotate icon to rotate a picture 90 degrees
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Click and drag pictures to rearrange the order
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Click the X icon above an image if you wish to delete the picture
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Click the blue "Save" button once done
Note: Unlike photography in Link, this workflow does not automatically connect the product barcode to the pictures as they are taken. This can cause user errors if the wrong item's pictures are imported to the listing during step 5. For example, two similar-looking handbags could have their pictures swapped, leading to misinformation in the marketplace listing.
💡Operational Tip: Lister is 100% compatible with Hammoq's Conveyor System to import pictures and product notes to your listings automatically! Click here to learn more!
Additional Resources
Once pictures are taken in Link, a lister is ready to create the marketplace listing and input the item details.
Key Features
- Transparency: Track listing productivity and sold items via reports in Lister
- Efficiency: Combined with Builder Templates and Listing Strategies, listing speeds are increased, errors are reduced, and time is saved in automating relisting unsold items
- Loss Prevention: Listrer tracks who created a listing and any additional edit actions made by other users
Equipment
- 1 desktop or laptop computer
- 1 1D or 2D barcode scanner
- Optional: A USB scale to weigh items (recommended)
- Note: If using this option, Lister Connect will need to be installed on the workstation computer
How to Use
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Scan the product SKU barcode into the search bar on the Draft Products page
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Click the green "List" button to add listing details
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Select the category that matches the product and optionally change the Listing Strategy, then click the green "Next" button
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Fill out the product template and click "Preview"
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Verify and finalize listing details, then click "Save"
💡Operational Tip: If you connect a USB digital Scale to Lister Connect, you can click a single button to import item weights. Click here to learn more!
New Product vs. Manifested Product Warning
It is important to note that the top ribbon of each page in Lister has the "New Product" button. In addition, the Products page has an "Add product" and "Add draft product" buttons. Using these to create a listing does not tie the product to a manifest and may create reporting issues and a backlog of draft products.
If your organization manifests all items, be sure to train teammates not to use these buttons when listing items.
💡Operational Tip: Manifesting every item and listing from draft Products is the ideal workflow and helps generate stronger productivity reports than listing a new product without the manifesting step.
Additional Resources
After listing details have been added, the item is ready to be stored in inventory using the Reshelf feature. Here, the product SKU barcode is used again to scan items into inventory locations. Scanning items onto inventory shelves is the best way to prevent misplaced items and ensure a more streamlined order fulfillment process.
To utilize inventory putaway features, all inventory locations need an inventory barcode label.
💡Operational Tip: Optimize your inventory layout to prevent unnecessary backtracking by organizing your racks using unit-based locations instead of row-based locations! Check out our blog post on warehouse layouts for more details!
Reshelf in Link (Recommended)
Reshelf in Link is our recommended workflow for storing inventory for fast and accurate inventory management. Using Link only requires an iOS device and an optional (but recommended) Bluetooth barcode scanner to verify items are correctly stored.
Key Features
- Transparency: All Inventory actions are tracked in Lister. Track team efficacy in Productivity Reports and track product location changes in Event Logs
- Efficiency: Quickly and easily scan one or multiple products into one inventory location
- Loss Prevention: Lister maintains a complete history of who moved inventory items via Reshelf and previous locations where items were stored
Equipment
- iOS 13 or later Apple device with the Link app installed
- Neck lanyard or wrist holder (optional) for hands-free operation of iOS device
- Ring scanner (recommended) for easier and more efficient scanning
How to Use
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Tap "Reshelf" in Link
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Tap the scan icon to open the device camera and scan all products to be added to an individual inventory location
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Once all product barcodes have been scanned, scan the inventory location barcode to assign the products to that location
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A confirmation page in Link will show once the inventory location barcode is scanned, verifying the items were stored in the location
💡Operational Tip: As each item is scanned in Link, you'll see the main photo, title, and current product status. This helps catch any product accidentally moved to inventory without being photographed or listed!
Quick Reshelf Using Lister
Products may be updated using Lister as a redundant backup to using Link, but this is generally not recommended, as it requires using a tablet or laptop in inventory areas and may not be ideal if space is limited on inventory carts. In addition, Quick Reshelf in Lister does not show images of each item as they are scanned, title, or the current Product status.
Key Features
- Redundancy: A backup alternative to using Link to store items in inventory if iOS devices are all in use or charging
- Loss Prevention: All Quick Reshelf inventory actions are tracked in Lister
Equipment
- 1 internet-connected Laptop or tablet
- 1D or 2D barcode scanner
How to Use
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Navigate to the Products page in Lister
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Click "More actions" and select "Quick Reshelf" in the dropdown menu
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Scan the product SKU barcodes into the popup box
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Select or scan or select the inventory location
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Click the blue "Reshelf" button
Additional Resources
Related Guides
Lister Start to Finish Workflow Guide: Part 1
Lister Start to Finish Workflow Guide: Part 3
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6 pm ET, Monday to Friday